De-escalation involves using strategies to calm tension, reduce aggression, and create safer outcomes in difficult situations. At Blue Ethos, our instructors draw on years of frontline experience managing hostile and irrational behavior. We equip participants with practical skills they can use immediately.
Learning Objectives
-
Self-De-Escalation
Learn techniques to manage your own emotions under pressure—staying calm, composed, and in control so you can set the tone for the interaction.
-
De-Escalating Others
Develop skills such as active listening, empathy, respectful communication, and non-verbal techniques to reduce tension and build rapport.
- When De-Escalation Isn’t Possible
Understand how to recognize when a situation cannot be resolved through
de-escalation, maintain boundaries, and know when to seek assistance or take protective action.
Drew Moldenhauer is the visionary force behind Blue Ethos Specialized Training, where he serves as the Owner and Master Instructor. With a mission to empower his clients through comprehensive training, Drew has cultivated a platform that emphasizes technical skills and the critical importance of situational awareness and community engagement.
With over 18 years of dedicated service in law enforcement, Drew has built a distinguished career across two police organizations in Minnesota. He is a licensed police officer with the City of Osseo Police Department. His roles have been diverse and impactful, including:
-
Active Shooter Instructor: Drew has developed and delivered training programs designed to prepare officers for the most critical and high-stakes situations.
-
Use of Force Instructor: He provides essential instruction on the appropriate application of force, ensuring that officers can effectively protect themselves and the public while adhering to legal and ethical standards.
-
Crisis Intervention Team (CIT) Instructor: Drew specializes in equipping officers with the skills to manage mental health crises with empathy and efficacy.
-
Field Training Officer: He mentors new recruits, sharing his extensive knowledge and fostering the next generation of law enforcement professionals.
Rich Webb is the founder and driving force behind Blue Ethos Specialized Training. His company provides comprehensive training to both public and private entities
With 18 years of dedicated service in law enforcement, Rich has amassed a wealth of experience and expertise that spans leadership, tactical response, and training. His approach to law enforcement is deeply rooted in common sense and research-based knowledge, making him a respected figure in both his department and the broader community.
Rich serves as a Police Sergeant in a metropolitan police department in Minnesota, where his leadership and operational skills are put to daily use. Over the years, he has held several pivotal roles, including:
-
Active Shooter Instructor: Rich has developed and delivered critical training programs aimed at preparing law enforcement officers to effectively respond to active threat situations. His classes extend beyond the police force, providing essential knowledge to schools, churches, and commercial industries on how to safeguard their environments.
-
Field Training Officer: In this role, Rich has been instrumental in shaping the careers of new officers. His guidance and mentorship ensure that recruits not only meet but exceed the rigorous standards expected of law enforcement professionals.
-
Mobile Field Force Operator: As an operator in the department’s Mobile Field Force, Rich has been involved in managing large-scale public order situations, applying strategic and tactical responses to maintain safety and security.
-
Crisis Hostage Negotiator: Rich is a certified negotiator, trained to handle some of the most delicate and high-stakes scenarios. His expertise in crisis negotiation reflects his ability to remain calm under pressure and find peaceful resolutions in volatile situations.
Currently, Rich oversees the department’s entire field training program, a critical component that shapes the future of law enforcement within his community. He also leads the department’s Mobile Field Force and Use of Force Programs, ensuring that officers are well-prepared to handle a wide range of operational challenges with professionalism and precision.
